Your Network.
Our Priority.
From access layer switching to enterprise wireless, Netway designs, deploys, and manages the wired and wireless infrastructure your organization depends on — with proactive monitoring and fast support when it matters most.
End-to-End Network Management
NETcare Infrastructure covers every layer of your network — from the cable in the wall to the wireless signal in the conference room.
Structured cabling, switching, and patch management designed and deployed to enterprise standards. We handle the physical layer so your team doesn't have to.
- Access, distribution & core switching
- Structured cabling & patch panel management
- VLAN segmentation & QoS configuration
- PoE infrastructure for IP phones, cameras & APs
Enterprise-grade Wi-Fi design and deployment with predictive site surveys, optimized AP placement, and centralized controller management.
- RF site survey & heatmap planning
- AP deployment & channel optimization
- Guest network segmentation
- 802.1X / WPA3 security enforcement
Continuous monitoring of every device on your network — switches, APs, and connections — with real-time alerts and automated incident detection before users are impacted.
- Device uptime & latency tracking
- Bandwidth utilization alerts
- Interface error & drop detection
- Critical Labs monitoring platform
Scheduled firmware updates, security patch management, and configuration backups — keeping your infrastructure current and protected without disrupting operations.
- Scheduled firmware & patch cycles
- Configuration backup & version control
- End-of-life hardware tracking
- Change management documentation
When something needs hands-on attention, our technicians are ready. Remote triage first, on-site dispatch when needed — with SLA-backed response times on Enhanced plans.
- Remote troubleshooting & triage
- On-site dispatch (Standard: next business day)
- On-site dispatch (Enhanced: 4-hour SLA)
- Dedicated account manager (Enhanced)
Monthly health reports, quarterly network reviews, and strategic recommendations to keep your infrastructure aligned with organizational growth and security requirements.
- Monthly performance & uptime reports
- Quarterly network health assessments
- Capacity planning recommendations
- Security posture review (Enhanced)
Standard vs. Enhanced
Choose the level of coverage that fits your organization. Both plans include proactive monitoring and remote support — Enhanced adds faster response, deeper reporting, and dedicated attention.
| Service & Feature | Standard | EnhancedRecommended |
|---|---|---|
| Monitoring & Visibility | ||
| 24/7 device uptime monitoring | ||
| Real-time alerting & notifications | ||
| Bandwidth & utilization tracking | ||
| Advanced performance analytics | ||
| Maintenance & Updates | ||
| Firmware & patch management | ||
| Configuration backup & versioning | ||
| Proactive hardware lifecycle tracking | Optional | |
| Spare hardware on-site staging | Add-On | Add-On |
| Support & Response | ||
| Remote help desk support | ||
| On-site dispatch response time | Next Business Day | 4-Hour SLA |
| Dedicated account manager | ||
| After-hours emergency support | Add-On | |
| Reporting & Strategy | ||
| Monthly network health report | ||
| Quarterly network assessment | ||
| Capacity planning & growth roadmap | ||
| Security posture review | Add-On | |
All plans require a minimum 12-month agreement. Add-On services available for purchase separately. Contact us for custom enterprise pricing.
Built for Your Sector
NETcare Infrastructure is designed around the network demands of organizations that can't afford downtime — from classrooms to clinics to city hall.
Education
Schools and campuses rely on consistent wireless coverage for 1:1 device programs, digital curriculum, and administrative systems. We design networks that scale with enrollment and handle peak demand without degrading.
Healthcare
Clinical environments demand reliable, segmented networks for patient care systems, medical devices, and staff communications. We build HIPAA-conscious infrastructure with the uptime and security healthcare requires.
Municipal
City halls, public safety buildings, utilities, and multi-site municipal networks need infrastructure that just works. We provide centralized management, consistent performance, and the reporting transparency that government entities need.
Let's Find the Right Coverage
for Your Network.
Every organization's network is different. Tell us about yours and we'll recommend the NETcare plan — and the infrastructure changes — that make the most sense for your team, your budget, and your users.
Schedule a Free Consultation →contactus@netwaycom.com | No commitment required